6/19/2024

PatientGenie Welcomes Industry Veteran Steven Lund

PatientGenie is excited to welcome Steven Lund as our new Head of Sales, bringing over 35 years of invaluable experience in sales, marketing, and business development to our team. With an illustrious career that includes senior roles at industry giants such as Cisco, Apple Computer, and HP, Steven is well-equipped to lead our sales efforts and drive PatientGenie’s continued growth.

His recent tenures demonstrated his exceptional ability to propel business growth and market expansion. Steven's expertise and innovative approaches will play a pivotal role in accelerating PatientGenie’s trajectory and solidifying our presence in the healthcare navigation space.

Beyond his impressive professional background, Steven holds a master’s in architecture from the University of Utah, with an emphasis in Computer Graphics/Computer-Aided Design. Additionally, he boasts a Bachelor of Science in Business Management/Marketing from Brigham Young University, with minors in Economics and Accounting.

“We are privileged to have Steven onboard, bringing unparalleled expertise and innovative thinking to our team,” said Brian Russon, Co-Founder and CEO of PatientGenie. “With Steven's leadership, we are poised to continue driving growth and leading in the healthcare navigation space.”

Steven’s addition to the PatientGenie family marks an exciting chapter in our journey toward changing healthcare navigation. We look forward to leveraging his wealth of experience and strategic vision to further propel PatientGenie’s mission of empowering patients and transforming the healthcare industry.

About PatientGenie: PatientGenie is an AI Health Navigation Agent, powered by cutting-edge LLMs and a patented data engine, that assists patients in navigating the complexities of provider searches. Integrated with dozens of data and technology partners, PatientGenie offers solutions such as triage, patient appointments, insurance availability, telehealth, price transparency, and provider directories in a single platform. For more information, visit PatientGenie

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